Shipping Policy

Thank you for choosing Iron Crafts. As a B2B manufacturer and supplier of premium iron and wooden furniture, we are committed to delivering your orders safely and on time.

 
1. Order Processing
  • Orders are processed after confirmation and receipt of any applicable advance payment.
  • Standard processing and manufacturing times vary depending on the product type, order quantity, and customization requirements.
  • Customers will be informed of the estimated production and dispatch timeline at the time of order confirmation.
 
2. Shipping & Delivery
  • We ship orders across India and, where applicable, to international destinations.
  • Delivery timelines depend on the destination, order size, and logistics availability.
  • Shipping dates are estimates and may vary due to production schedules, weather conditions, transportation delays, or other unforeseen circumstances.
 
3. Shipping Charges
  • Shipping charges are calculated based on the order size, weight, packaging requirements, and delivery location.
  • The applicable shipping cost will be shared with the customer before order confirmation unless otherwise agreed.
 
4. Inspection Upon Delivery

Customers are requested to inspect the shipment upon delivery. If any package appears damaged or tampered with, please:

  • Note the issue with the delivery carrier.
  • Take photographs of the package and product.
  • Contact Iron Crafts within 48 hours of delivery.

 

5. Delivery Delays

While we make every effort to ensure timely delivery, Iron Crafts shall not be held responsible for delays caused by:

  • Transport or courier companies
  • Natural disasters or weather conditions
  • Government restrictions
  • Strikes or unforeseen logistical issues
 
6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Iron Crafts is not responsible for delays or additional charges resulting from incorrect or incomplete address information.

 

7. International Shipments

For international orders, customers are responsible for any applicable customs duties, import taxes, or local charges imposed by the destination country unless otherwise agreed in writing.

 

8. Contact Us

For shipping-related questions or order assistance, please contact:

Iron Crafts
  • Agro Food Park, F-51, Boranada, Jodhpur, Rajasthan – 342012
  • Phone: +91 9587653500
  • Email: info@ironcrafts.in